1928 Privacy Policy — Your Data, Handled Straight

When you create an account on 1928, we collect basic personal details including your full name, date of birth, email address, and mobile number. We also collect your preferred payment method details — such as your GCash or Maya account reference — in order to process deposits and withdrawals in Philippine pesos (₱). During identity verification, we may request a copy of a valid government-issued ID as required under Philippine anti-money laundering regulations. Gameplay data such as betting history, session duration, and wagering patterns are also recorded to help us deliver a personalised and responsible gaming experience. Device information including your IP address, browser type, and operating system may be logged automatically when you access the platform via mobile or desktop. All collected data is stored on secured servers and is only accessed by authorised personnel with a legitimate operational reason.

Your personal information is used primarily to manage your 1928 account, verify your identity, and process financial transactions securely. We use gameplay and behavioural data to monitor for responsible gaming indicators and to flag accounts that may need intervention or support. Aggregated and anonymised data helps us improve platform performance, optimise game offerings, and understand how Filipino players interact with our sports betting and casino-style features. We may send you transactional notifications — such as deposit confirmations, withdrawal updates, or security alerts — via SMS or email using the contact details on your account. We do not use your data to build advertising profiles, and we do not sell or rent your personal information to any third party for marketing purposes. Where we work with third-party service providers such as payment processors, those parties are contractually required to handle your data with the same standard of care we apply ourselves.

All data transmitted between your device and the 1928 platform is protected using industry-standard encryption protocols, ensuring that your personal and financial information cannot be intercepted in transit. Account access is secured by password authentication, and we strongly recommend that players enable any additional security features available in their account settings. Our internal systems are subject to regular security audits, and access to player data is restricted to staff members who genuinely need it to fulfil their role. In the event of a confirmed or suspected data breach that could affect your personal information, we will notify you as promptly as possible and in accordance with applicable Philippine data protection law. Suspicious login attempts and unusual account activity are monitored continuously, and affected accounts may be temporarily locked as a precautionary measure to protect you. If you suspect that your account has been compromised, please contact our support team immediately at [email protected] so we can assist you right away.

Under the Data Privacy Act of 2012 and its implementing rules, Filipino players have the right to know what personal data we hold about them and how it is being processed. You may request a copy of your personal data at any time by contacting our support team — we will respond within a reasonable timeframe and in a format that is easy to understand. If you believe any of the information we hold is inaccurate or outdated, you have the right to request a correction, and we will update our records accordingly. You also have the right to request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a minimum period. If you withdraw consent for data processing, please be aware that this may affect your ability to use certain features of the 1928 platform, including account management and financial transactions. For any data-related enquiry or request, reach out to us directly at [email protected] and our team will guide you through the process step by step.

The 1928 platform uses essential session cookies to keep you logged in, remember your preferences, and maintain the security of your current session while you browse or play. These functional cookies are strictly necessary for the platform to operate correctly and cannot be disabled without breaking core features. We do not use tracking cookies to follow your activity across other websites, and we do not integrate third-party advertising networks that would place cookies on your device without your knowledge. Analytics data collected within the platform — such as page visits and feature usage — is used solely for internal product improvement and is not shared with external marketing platforms. If you access 1928 through a mobile browser, your device's browser settings allow you to manage or clear cookies at any time. Continuing to use the platform after reviewing this notice is taken as your acknowledgement of these cookie practices.

This Privacy Policy may be revised from time to time to reflect changes in how the 1928 platform operates, updates to Philippine data protection regulations, or improvements to our internal data handling practices. When we make material changes to this policy, the updated version will be published on this page with a revised effective date clearly indicated at the top. We encourage you to check back periodically, particularly if you are a regular player, to stay informed about how your data is being managed. If a change significantly affects your rights or the way we process your data, we may also notify you directly via your registered email address or an in-platform message. Continued use of the platform after the updated policy is published constitutes your acceptance of the revised terms. If you have questions about any specific section of this policy, you are always welcome to reach out to us at [email protected] before continuing to use the platform.